Comments on: Turkish Airlines Economy Class Review: Is Economy Class on a Long Haul Flight WORTH it?

By: Shehtaz chowdhury

Shehtaz chowdhury — Thu, 22 Oct 2020 13:45:39 +0000

I’m extremely surprised by the way Turkish Airlines dealt with my complains about being harassed on the plane. Hale Yalcin, the supervisor on the connecting flight from Istanbul to Dhaka was unprofessional, rude & unfair. I was being threatened on the flight by other passengers after a fight broke out because a random passenger came and sat on my mom’s foot while she was sleeping on the empty seats we found 4 hours into the flight. The woman insisted on sitting next to my mom even though that was not her seat & that would also mean that there would be no social distancing maintained. My mother has back pain and since we found those empty seats, she slept there. The other passengers around her started threatening us about our safety as we land in Bangladesh airport because we wanted to maintain social distancing. When I seeked for help from cabin crew, Ms Hale Yalcin mistreated me saying it was my personal problem as long as the harassment was not physical and that they could not assist me further. She continued to scream at me saying “changing seats was illegal” while I was in tears from the previous encounter. I did not demand for them to let us sit there or take any side but to address that We were being threatened and harassed verbally constantly by 3 men behind us who were not involved to begin with. I flew from NY and on this 20 hour flight we were given absolutely third quality food which is not found in any other flights. COVID is not a reason to provide passengers with this quality food when we are paying so much in airfare. There was no social distancing, especially on the first flight and I was harassed while no one did anything at all but change my seat. My harassers sat there thinking they are right and I was rather treated with no respect by your cabin crew. The harassers were not told to behave and the other lady who sat in the seat next to mom(which was not her seat) was not asked to move either. I’m furious by the lack of humanity and utterly disgusted by the behavior of the supervisor who is there meant to deescalate the situation. Everyone should know about this disgusting experience I had at Turkish Airlines & they must take into consideration our safety on-board, may it be verbal or physical .

By: M T

M T — Thu, 11 Jun 2020 14:31:28 +0000

THE WORST AIRLINE EVER…………………………………………………………………………… They sold me a ticket from Dublin for May 27th at May 13th. The flight was cancelled another tickets for June 1st cancellation again and then June 10th. The other ticket wa cancelled again. Irish Travel Trade Network on June 9th announced the Turkish would resume flights to Ireland on June 24th.. Wait a minute?! They sold tickets for flights that were not supposed to take off. What a shame!!!
Also, according to EC261 which applies to all the flights departing EU cities for EU and non-EU carriers the refund must be processed 7 days after the cancelled flight date. Do they do that? No, they say that they would refund tickets 60 days after the restrictions are lifted. ……………………………They offered me an open ticket. At the moment I was told that I do not have to pay extra fees like fare difference or tax difference. After I accepted the offer, I received an email from them informing me that I might have to pay those fees… The most dishonest airline.

By: Christine Kaaloa

Christine Kaaloa — Sun, 09 Feb 2020 08:15:31 +0000

In reply to Pete Giddings. @Pete Ouch. That is sad that they couldn't put the elderly man in business where he might be more settled and comfortable. And yeah, those FAs are nowhere in sight. I got the impression they must feel their sole responsibility is meal time and coffee. That is the only time you see them and seldom a smile too. lol

By: Pete Giddings

Pete Giddings — Sat, 08 Feb 2020 22:48:09 +0000

We flew TA from IAH to Istanbul in September and found the 777ER experience to be very uncomfortable. The seats were uncomfortable and the flight attendants were hardly visible except for dining service. On the return flight, we had to babysit an elderly gentleman who was very disoriented. The head attendant simple said if it was a problem for us to come and get him. Which we did. He did nothing to remedy the situation despite less than full business class where the older passenger could have been taken instead of dumping the responsibility of taking care him to us. Not even a thanks upon leaving the aircraft. Last time for us to fly TA.

By: Tobias

Tobias — Mon, 20 Jan 2020 19:40:11 +0000

An earlier comment didn’t get through, but please do let your readers now that the Boeing 777 is the go-to aircraft in TK’s fleet with only 9 seats per row and a decent seat pitch. The 787 with its’ miserable 30 inch seat pitch should be avoided, however.

By: Tobias

Tobias — Sun, 12 Jan 2020 16:23:48 +0000

Great and informative review. I was just a little confused wehen you start referring to TK as ‘Turkish Air’ in the second part as they are called Turkish Airlines.
Also, I have to disagree very strongly with what you say about their Boeing 777: First of all, TK is one of the very few airlines that did not squeeze 10 Seats into a row on this type of Aircraft. Secondly, the seat pitch of 31-32 inches is slightly exceeding the industry avereage.
The real plane to avoid in TK’s fleet is the Boeing 787 Dreamliner which features an outragously narrow 30 inch pitch.